2019/2020 Grand Voyages | Princess Cruises
Booking terms and conditions

What’s included in your holiday price (per person)

  • Economy Class airfare from Australia (Sydney, Melbourne, Brisbane, Adelaide or Perth)
  • Cruise aboard your chosen Princess Cruise vessel
  • Accommodation as detailed in your itinerary, including breakfast
  • Port charges, government fees and air taxes

*Costs are per adult in AUD and are based on twin-share accommodation. Single supplement applies to single travellers. Price is based on lead-in available cabin, and correct at time of printing. Prices are subject to change with or without notice. Prices are subject to change due to fluctuations in charges, taxes and currency.

Airfares, cruise and accommodation are capacity controlled and subject to availability at time of booking. Flight schedules are subject to change without notice. Hotels are subject to change at any time with or without notice. Oceanview and Balcony Staterooms may have an obstructed view.

Reservations and Payments

Once you have decided on your holiday, simply ask your Cruiseco Travel Agent to book your holiday with us. On confirmation of your  ooking, a written confirmation will be sent to your Cruiseco Travel Agent. An option will be given for 3-7 days and before the option expires it will be necessary that a deposit is paid. The deposit amount required to secure your holiday may depend on the length of your cruise. A minimum deposit of $1200 per person will apply. Your Cruiseco Travel Agent will advise you at the time of booking, should any additional deposit amount be required and when payment is due. This deposit secures your cruise berth and hotel room.

Airfares may have to be paid in full prior to the balance of your cruise. Final payment for the cruise component is due 100 days prior to departure from Australia. If your booking is made within 100 days of departure from Australia, the full payment will be due immediately. Failure to pay the deposit by the option due date may result in the cancellation of your booking.

Any special meal requirements will be made on a “request” basis only and cannot be guaranteed. Please advise your Cruiseco Travel Agent of your requirements at time of booking.

What’s not included in your holiday price

Gratuities (hotel service charges*), optional tours, transfer packages, additional nights of accommodation made necessary due to your flight schedules, local city taxes, passport and visa fees, insurances of all kinds, laundry, phone calls, beverages (except as specifically mentioned in each itinerary), items of a personal nature, or anything not previously stated in your itinerary. Optional Tours, transfer package and  additional nights of accommodation are available at an additional cost.

The price does not cover costs and expenses, including the return to your home, if you leave the cruise of your own volition, or due to illness, or as a consequence of official action by the government.

Gratuities for the cruise are not included and are payable on board.

*Hotel Service Charges: a daily charge is automatically added to each guest’s shipboard account. At the time of printing, the hotel service charge is US$13.50 per guest per day for Inside, Oceanview or Balcony staterooms, US$14.50 per guest, per day for mini-suites or US$15.50 per guest, per day for suites. If the service exceeds or fails to meet your expectations, you are free to adjust this amount at the end of the cruise. The hotel service charge is paid entirely to Princess Cruises crew members and represents an important part of their compensation. A 15% service charge is automatically added to bar charges and dining room wine purchases.

Onboard Spending Money

^Onboard Spending Money is in either AUD or USD as shown (refer to itinerary page for details), is per stateroom, based on 2 passengers, has no cash value, is not transferable or redeemable for cash, cannot be used for medical centre or casino and must be used by the end of the cruise. Subject to availability and can be withdrawn at any time. 

Itinerary changes

Princess Cruises reserves the right to amend the cruise itinerary at any time up to and during the voyage. Arrival and departure times listed in this brochure are to be used as a guide only.

Travel Documentation

Travel documents will be sent to you approximately 14 days prior to departure from Australia (providing full payment has been received). If you are departing Australia earlier, please ask your Cruiseco Travel Agent to request your travel documents in good time.

Travel Insurance

We recommend that you obtain comprehensive travel and medical insurance before paying a deposit. Failure to obtain travel insurance will not waive any cancellation fees in the event that you need to cancel your trip.

Booking Changes, Cancellations & Refunds

In the unfortunate event that you should have to cancel your holiday, we must be notified in writing. The day that we receive this notice in writing will be considered the date that your cancellation has been made. Certain cancellation fees apply to your holiday, if cancelled after a deposit or final payment has been made. These cancellation fees will be levied by the shipping company and possibly the airline and other suppliers, and will be greater the closer to your travel date that you cancel. You should check very carefully with your Cruiseco Travel Agent what these fees are, before making your booking.

A fee of $25.00 per person will be charged for any revision or alteration made to a reservation after the booking is confirmed.

Cancellations and Cancellation Fees:

Notice of cancellation must be given in writing to your Cruiseco Travel Agent. The following schedule of charges (includes GST) will apply when the notice of cancellation is given prior your holiday departure.

Number of days prior to departure% of otal prince (per person)
182 days or more$500.00 per person
181 - 75 daysLoss of deposit
74 - 43 days25% of the total holiday cost
42 - 15 days50% of the total holiday costs
14 days or less100% of the total holiday cost

Should you cancel your flights after the air tickets have been issued, additional cancellation charges will apply to the above stated cancellation fees.

These cancellations penalties are in addition to any cancellation fees that may be levied by your Cruiseco Travel Agent.

Cruiseco’s Statement of Business Practice

Your Cruiseco Travel Agent will provide you, on request, with a copy of Cruiseco’s “Statement of Business Practice”.

Other Conditions

It is your responsibility to ensure you have read all of the Booking Terms and Conditions and to provide valid travel documents. Be sure to ask your Cruiseco Travel Agent for advice concerning passport and visa requirements. To be read in conjunction with the Booking and Passage Conditions available at www.princess.com/legal/ which passengers will be bound by. Ask your Cruiseco Travel Agent for a copy of these.

Booking Arrangements:

Your booking arrangements are to be made by your Cruiseco Travel Agent, and the person effecting the booking shall be deemed to have accepted the booking conditions.

This brochure and contents are valid from 29 May 2019. After this date, prices may change. Ask your Travel Agent for details. These holidays are promoted by Cruiseco Discovery Travel Centre. License Nº 2TA001284 | ABN 1 200 193 4461. Bookings for these cruises must be made with a Cruiseco Travel Agent.